Rigorent

Frequently Asked Questions

How can I book?

You can book easily through www.rigorent.com website or the Rigorent mobile application. You can only use your credit card for booking. For a deposit request during the delivery of the car, you must have a credit card issued for your name available with you.

Can I pay in cash?

You can only pay by credit card. For a deposit request during the delivery of the car, you must have a credit card issued for your name available with you.

Can I buy additional drivers?

You can purchase additional drivers during booking or after booking at +90 850 202 4700 customer service.

Can I book with someone else's card?

You can make booking with someone else's card, but for a deposit request during the delivery of the car, you must have a credit card issued for your name available with you.

Can I make changes after booking?

Of course, you can update your booking according to the terms of your booking through our customer service at +90 850 202 4700.

Can I cancel my booking?

You are entitled to cancel your booking free of charge 24 hours before your booking time. If you buy cancellation insurance, you are entitled to cancel your booking 3 hours before your booking time free of charge. For cancellations made up to 3 hours to the booking, the penalty will be charged to you.

Is mileage limit applied for cars?

The km limit varies according to car or location. You can check the car's mileage limit at the time of booking.

What should I have with me during the delivery of the car?

You are required to have at least a 1-year driver's license and a credit card issued for your name.