What Are the General Terms?
All rights to this website are owned by Tur Assist Yardım ve Servis A.Ş., and it is operated by this institution. When specifying the terms of use, the terms "We" and "Us" refer to Tur Assist Yardım ve Servis Ltd. Şti.; while the terms "You" and "Your" refer to our website visitors. By using the Rigorent website, you are considered to have accepted the following rules. Therefore, these Terms of Use must be visited and reviewed before using our site.
How to Make a Reservation?
When you make a reservation to rent a vehicle on our site, this reservation does not constitute a contract that guarantees the definite provision of the vehicle you will rent. Your reservation does not guarantee the definite provision of the vehicle, whether it is confirmed or on hold. You will make the vehicle rental agreement, deposit payment, and all other transactions when you pick up the vehicle in coordination with the car rental company. Rigorent is an intermediary that allows you to easily reserve the best price and make payments online with your credit card or bank card.
What Rights Does Rigorent Have?
Copying, publishing, distributing, or transferring all or part of the materials and software code found on this website for any reason is not allowed, unless previously provided in writing by us.
Do Changes Made on the Internet Site Affect Users?
Without prior notice, the information, services, and products provided on this website may be updated, modified, or the site may be rendered inactive. In addition, Rigorent reserves the right to make changes to the terms of use stated on this page. Any changes and updates made on our site at the time of posting are in effect. Customers using the site accept these updated terms.
Under What Conditions Can You Use Rigorent?
To use this website, you must have conditions that comply with the laws and regulations of the country you are in or the Republic of Turkey, and you must not violate the terms of use of the site. When using our site, you agree that:
- You will not use our site in a way that may violate the rights of others.
- You will not make false or fraudulent reservations.
- You will not share harmful and obscene content or use our site for such purposes.
- You will not harm the operation of the site with any software, process, or tool.
- You will not make any changes to the code of our site that may disrupt its appearance and content, agreeing to these terms.
Rigorent reserves the right to cancel your reservation and block your access to this site if it finds that you have violated the terms of use for any reason.
Can You Be Redirected to Other Internet Addresses from Our Site?
Links to other internet sites may be found on the Rigorent website. Rigorent is not responsible for the content, data provided, products, and services of linked sites. By clicking on the link, our customers accept the responsibility of entering and using the specified sites. Rigorent reserves the right to waive responsibilities for information, services, and data on its website within the legal framework.
Who Will Cover Your Losses?
You agree to cover any responsibilities, refunds, and expenses that may arise from violating the usage rules. The information in these terms of use determines the rules of our agreement with you. No written or verbal explanations made otherwise will be accepted. The use of the site, data downloaded from the site, and the terms of use will be subject to the laws of the Republic of Turkey.
Cancellation and Refund Conditions
Rigorent aims to support its customers in all aspects during the reservation process to make their lives easier. Therefore, in case of reservation cancellation and refund, our call center employees will contact the agency on your behalf. Since Rigorent directly transfers your payment to the car rental companies, it does not assume any responsibility in case of cancellation and refund. Your transactions are carried out in accordance with the conditions of the car rental company where you made the reservation. Changes and updates made by car rental companies regarding cancellation and refund procedures should be followed on the respective company's website. Rigorent is not responsible for any changes and updates made by car rental companies without prior notice.
We kindly request your confirmation.
Please confirm the reservation procedure.
Please confirm the scope.
Will the data you receive be stored abroad or on servers in Turkey?
We request confirmation regarding this section of the payment.
If there will be a link to the rent a car's website from within the Rigorent app, please specify. Otherwise, this section will be omitted. We request your clarification.
